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Posted on: December 21, 2018

RECALL NOTICE: Navien Tankless Water Heaters & Boilers

 Navien Recalls Tankless Water Heaters and Boilers Due to Risk of Carbon Monoxide Poisoning.

 Name of product:  Navien condensing tankless water heaters and combination boilers.

 Hazard: A kit installed on the tankless water heaters and boilers to convert them from natural gas to propane can cause the unit to produce excessive amounts of carbon monoxide, posing a risk of carbon monoxide poisoning to consumers.

 Remedy:  Replace
 Recall date:  December 20, 2018
 Units:  About 3,400

 Remedy:  Consumers should immediately stop using the recalled water heaters and boilers that are using propane gas and contact Navien for a free replacement conversion kit. Consumers who continue use of the water heaters and boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
 Incidents/Injuries:  None
 Sold At:  Wholesale distributors to installers nationwide from August 2018 through October 2018 for about $1,400 to $1,700 for water heaters and $3,800 for combination boilers.

 Manufacturer(s):  Kyung Dong Navien Co. Ltd, South Korea
 Importer(s):  Navien Inc., of Irvine, Calif.
 Manufactured In:  South Korea
 Recall number:  19-057

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