IS THE CITY RESPONSIBLE WHEN WATER FROM MY NEIGHBOR'S PROPERTY CAUSES DAMAGE TO MY PROPERTY?

No, ultimately it is your responsibility to work with your neighbor to ensure that water does not flow through your property onto your neighbor’s property or into the street; otherwise, the City must take action to stop the flow of water. If the City must perform this work on private property, the City will bill the property owner(s). 

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1. WHO IS RESPONSIBLE FOR PROTECTING MY PROPERTY FROM HIGH WATER DAMAGE?
2. DO I HAVE TO SANDBAG MY PROPERTY?
3. WILL THE CITY BUILD AN ADEQUATE SANDBAG BARRIER ON MY PROPERTY FOR ME?
4. IS THERE A TIMELINE OR DEADLINE TO PROTECT MY PROPERTY?
5. IS THE CITY RESPONSIBLE WHEN WATER FROM MY NEIGHBOR'S PROPERTY CAUSES DAMAGE TO MY PROPERTY?
6. HOW DO I BUILD A SANDBAG LEVEE? HOW MANY SANDBAGS DO I NEED?
7. WHERE CAN I PICK UP SAND AND SANDBAGS?
8. HOW DO I GET ASSISTANCE OR DIRECTIONS ABOUT HOW TO PROTECT MY PROPERTY?
9. OUR HOMEOWNER'S ASSOCIATION WANTS TO BUILD SANDBAG BARRIERS ON OUR PROPERTIES. HOW CAN THE CITY HELP?
10. HOW DO I ASSESS DAMAGE TO MY PROPERTY FROM THE HIGH WATER? WHAT RECORDS SHOULD I KEEP TO MAKE MY INSURANCE CLAIM COMPLETE?