Contact your insurance company’s claims hotline and/or your agent to report your claim. Have your policy number and other relevant information readily available.
When contacting your insurance company, be sure to communicate that you have experienced water damage and are looking to determine what coverage you have available. Do not simply state that your damage is due to a flood as there may be additional causes for water damage, such as a sewer backup or failing sump pump that may be covered under your policy.
Document your loss. Take pictures or videos of the damaged items and do not get rid of the items until the insurance company instructs you to remove the items.
Take steps to protect your property and prevent further loss.
The National Flood Insurance Program was created by Congress in 1968 to help individuals protect themselves financially from floods. To learn more about the National Flood Insurance Program, visit www.floodsmart.gov. The website provides information on locating an agent, filing a claim, and other flood-related resources.