How accurate are the impervious are analysis images that can be found online?

Fairly accurate, but the impervious area analysis images are not without error. A review and appeal process exists within the City’s Code to address those errors and ensure every landowner is paying their fair share.  

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1. What is a stormwater utility fee?
2. Why is stormwater run-off a problem?
3. Why should I have to pay for rain falling on my property
4. Why did the City stop charging a stormwater fee and but now is charging a new fee?
5. Why is this fee higher than the fee that was previously charged?
6. What is my stormwater fee based upon?
7. What is considered Impervious or Pervious?
8. How were the impervious surfaces measured on my property?
9. Are roads and public rights-of-way charged the stormwater utility fee?
10. What does the stormwater program do?
11. How accurate are the impervious are analysis images that can be found online?
12. How can customers apply for an Impervious Area adjustment?
13. What credits are available to residential property owners?
14. What if I was overcharged or I successfully appealed the measured impervious area?