What should I do if water is coming up from the floor drains in my basement?
If your sewer service line is not routinely snaked, you could have a blockage in your sewer service line and you would need to contact a plumber to snake your line. Please inform the City so we can ensure that the sewer main is clear.

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1. What does this “Action Level” exceedance and advisory mean?
2. How does lead get into drinking water?
3. How can I protect myself from lead in water?
4. Is there a simple way to see if I have lead service line in my home?
5. What are the health effects from lead exposure?
6. What is the City doing about this issue?
7. How do I get a drinking water filter?
8. Where can I get my water tested?
9. What educational resources are available?
10. Where can I get information to better understand drinking water filters?
11. Can you explain how to use a faucet filter that is certified to reduce lead in drinking water?
12. I've heard my drinking water faucet has an aerator. What is it?
13. Can my home be part of the community-wide sampling plan?
14. Who do I contact for more information about lead in drinking water?
15. Who can I call to report a water or sewer emergency after the DPW is closed?
16. How does a water main break affect my water?
17. What should I do if water is coming up from the floor drains in my basement?
18. Who is responsible for the water service line and sewer service line to my house?